Pivot Payables: Get Accounting, Expense and Account Payable Systems Talking

CIO VendorCher Pearsall, CEO
Organizations are looking for integrations designed to share data between their workflow applications– specifically expense management and AP automation–with their purchasing and accounting systems.

Most often, cost tracking data and purchase orders reside in the purchasing and accounting applications as the system of record. This data is needed by the end user in the expense management and AP automation workflow applications, so they can associate specific expenses and line items to the correct distributions. Once approved, the data needs to flow into the accounting system so that it can be posted properly, expense reports reimbursed, and invoices paid.

“Workflow applications put a lot of emphasis on improving tools so that spenders can easily submit and account for their expenses and purchases,” says Cher Pearsall, CEO of Pivot Payables. “Our focus is on automating back-end accounting functions designed to eliminate manual work performed by the AP processing team.”

In partnership with SAP Concur, PivotNexus–the company’s brand of financial connectors–simplifies integration between Concur Expense and Concur Invoice with an extensive list of accounting systems. PivotNexus delivers integration as a service that is simple to set up, easy to use, and affordable for organizations of all sizes.

Of course, client integration requirements vary from simple to complex. With “make integration easy” as its mantra, PivotNexus customers are guided through three project phases.

The first step is to identify what data needs to flow between systems.
That determines the integration requirements which are used to configure PivotNexus. Next is end-to-end testing of the data migration. Once the teams agree that it’s all working as planned, the PivotNexus service is activated.

Our focus is on automating back-end accounting functions designed to eliminate manual work performed by the AP processing team


Cher uses a PivotNexus project integrating Concur Invoice with Oracle NetSuite to illustrate the capabilities of her company’s offerings. The customer wants to facilitate three-way matching of their purchase orders, purchase order receipts, and supplier invoices. PivotNexus enables migrating vendors, purchase orders, and purchase order receipts from NetSuite to Concur Invoice. The supplier sends their invoice directly to Concur. Spenders then use the front-end workflow of Concur Invoice to apply business rules, line item distribution, and approval processes. Once the invoices have received final approval from the accounting team, PivotNexus extracts the approved AP transactions from Concur Invoice then transfers them to NetSuite.

Much of Pivot Payables’ success can be accredited to the company’s leaders who come from a process-oriented workflow automation background specifically in expense management and AP automation. This expertise gives a broad overview of the common pain points associated with manual processes and how automation can resolve those.

The PivotNexus page of the company website shares a list of the purchasing and accounting systems, including big brands like QuickBooks, Microsoft Dynamics, and NetSuite, as well as niche offerings such as Karmak Fusion and Foundation Software. Cher adds “We’re releasing new PivotNexus financial connectors frequently driven by high customer demand.” Along with that, we maintain our flagship product, PivotPrime–used for client and project expense invoicing. For both products, we continue feature enhancements, performance improvements, and expansion of the list of applications for integration.